Due to the many types of products we sell, returns are considered on a case by case basis.
Vacuum tubes, phono-cartridges, and other wear-items are not refundable unless defective out of the box. If defective, they are eligible for an exchange if authorized by the manufacturer. Special order items are non-refundable or in extreme cases subject to a 25% restocking fee plus freight, at our discretion.
All sales on used gear are final. No refunds or partial refunds are available.