If you are not happy with your purchase in a 30 day period, you may return your item to us within 30 days of receipt for a complete refund. Shipping fees are non-refundable under any circumstances. No partial refunds will be offered.
Vacuum tubes, phono-cartridges, and other wear-items are not refundable unless defective out of the box. If defective, they are eligible for an exchange if authorized by the manufacturer. Special order items are non-refundable or in extreme cases subject to a 20% restocking fee plus freight, at our discretion.
All sales on used gear are final. No refunds or partial refunds are available.